FAQs

ORDER PLACEMENT MADE EASY: To place an order, follow these simple steps:

  1. Add the desired items to your Cart.
  2. Once done, click the "Check Out" button on the Shopping Bag page.
  3. We'll guide you through the checkout process smoothly.

ACCEPTED PAYMENT METHODS: We offer various secure payment options:

  • PayPal
  • Bank transfer (via PayPal)

SECURITY OF YOUR PERSONAL INFORMATION: Your privacy is a top priority for us. Rest assured, we use a Secure Sockets Layer (SSL) protocol to encrypt all personal information during the checkout process. For more details, please refer to our Privacy Policy.

SHIPPING INFORMATION: We work with global merchants and artisans to provide you with the best prices and unique products. Hence, your order may be shipped from various locations worldwide, including Germany, USA, Thailand, Tibet, China, India, and more. Please note that due to international shipping, delivery times may vary, taking approximately 5-12 days. No need to worry if your package doesn't arrive immediately; it's on its way!

INTERNATIONAL SHIPPING AVAILABLE: For our global customers, we offer international shipping options. For more information, please visit our shipping page.

CANCELLATION OF AN ORDER: You can cancel your order within 24 hours of placement. Send us an email within that timeframe, explaining the reason for cancellation. All refunds will be processed within 24-48 hours before reflecting on the customer's bank account.

If you have any other questions or need further assistance, feel free to contact us. We're here to help!

Happy shopping,

USB Ultra